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Customer Service

Customer support is available to customers who have valid and active subscription of Support or Support+ service.

Customer support is provided via telephone, e-mail or other means of electronic communication (depending on the type of service). App updates without customer support available for customers with valid and active maintenance programs.

For any questions you may have, use Drift – our live chat window (see the icon in the bottom right corner). Drift will help you to navigate to the right person who will help you solve any requests.

Maintenance

Mini

MeetingRoomApp Mini updates are available in the app settings. For more information, see the Help and Support section.

Cloud (Android, iOS, Web Digital Signage)

If you have a valid maintenance program, you can use the updates available at the App Store or Google Play. If your device doesn’t have Google Play available, you can download the latest app versions of the Help and Support section.

On-Premise

Please contact your reseller directly with any requests you may have.

Customer Support

Support

The guaranteed response time is 1 business day.

MONDAY – FRIDAY: 9 am – 18 pm (CET)

Contact: support@meetingroomapp.com

Support+

The guaranteed response time is 2 hours.

MONDAY – FRIDAY: 9 am – 18 pm (CET)

Contact: support@meetingroomapp.com
Telephone number: +420 222 949 117

 

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