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Refund Policy

Intangible Products (licenses / subscriptions)

Returning and compensation

  • Letsgood offers free trial periods to use any of its Products. During the trial period defined in the respective Terms of Service, the Customer may assess the Product fully for free. The Customer may, based on their exclusive consideration, withdraw from using the Product at any time before the end of the free trial period.
  • Any request for a refund after the date of purchase of a Product shall be subject to a prior consent of Letsgood and its acceptance shall be based on the exclusive consideration of Letsgood, unless relevant legal regulations provide to the contrary.

Tangible Products (devices and frames):

Returning and compensation

Returning and compensation of tangible Products (devices, frames):

  • Any request for a refund after the date of purchase of a Product shall be subject to a prior consent of Letsgood and its acceptance shall be based on the exclusive consideration of Letsgood, unless relevant legal regulations provide to the contrary.

Last amended: 1st June 2017

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